PRIVACY POLICY

Privacy Policy

Effective Date: [4-2-2026]

R.I.S.E. Housing & Workforce Program LLC (“R.I.S.E.,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, complete a form, request services, submit an application, schedule an appointment, or communicate with us.

1. Information We Collect

We may collect the following information:

Name

Phone number

Email address

Mailing address

Service request details

Housing inquiry details

Workforce program inquiry details

Appointment and scheduling details

Any information you voluntarily provide through forms, applications, chat, calls, text messages, or emails

We may also collect limited technical data such as browser type, IP address, device type, pages visited, and cookies for website analytics and performance purposes.

2. How We Use Your Information

We use your information to:

Respond to inquiries

Process service requests and applications

Schedule appointments

Send appointment reminders and updates

Provide customer support

Send service-related text messages and emails

Improve our website, services, and communications

Maintain business records and internal reporting

Comply with legal obligations

3. SMS Opt-In and Messaging

If you provide your phone number and opt in to receive text messages, you consent to receive SMS communications from R.I.S.E. Housing & Workforce Program LLC related to:

Inquiries

Applications

Service requests

Scheduling

Appointment reminders

Service updates

Customer care follow-up

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking tools to:

Understand website traffic

Improve website functionality

Measure page performance

Improve user experience

You can adjust your browser settings to refuse cookies, though some website features may not function properly.

5. Data Security Practices

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or loss. However, no system can guarantee absolute security.

6. Sharing of Information

We do not sell your personal information.

We may share your information only as necessary with service providers and platforms that help us operate our business, such as CRM, scheduling, communication, website hosting, payment processing, and analytics providers, and only for legitimate business purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

7. User Rights

You may:

Request to update your information

Request to correct inaccurate information

Request that we stop contacting you by SMS by replying STOP

Request assistance by replying HELP

Contact us regarding your personal information and communication preferences

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

R.I.S.E. Housing & Workforce Program LLC
Phone: (659) 766-0887
Email: info@riseifl.org